PCRC Privacy Policy
At PCRC, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
By using our website and services, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following information from customers:
- Full Name
- Phone Number
- Email Address
- Device Information
- Billing & Payment Details
- Repair History
- Messages or Enquiries Submitted Through Our Website
How We Use Your Information
We use your information to:
- Provide repair services
- Respond to enquiries and support requests
- Process payments and invoices
- Improve our website and customer experience
- Contact you regarding your repair status
- Send important service updates
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Device Data & Privacy
At PCRC, customer privacy is extremely important. Any personal files, photos, passwords, or data stored on your device remain confidential.
Our technicians only access device data when necessary for repair or testing purposes.
We recommend customers back up important data before submitting devices for repair.
Payment Security
All payments are processed securely. We do not store sensitive card or payment information on our servers.
Cookies
Our website may use cookies to improve browsing experience, analyze website traffic, and enhance functionality.
You can disable cookies through your browser settings if preferred.
Third-Party Services
Our website may contain links to third-party websites or services. PCRC is not responsible for the privacy practices or content of external websites.
Data Protection
We take appropriate security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or deletion of your information
- Contact us regarding any privacy concerns
Changes to This Policy
PCRC may update this Privacy Policy at any time without prior notice. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
PCRC
📞 Phone: 0115 982 5599
📧 Email: info@pcrc.co.uk
🌐 Website: www.pcrc.co.uk
